Labeltac Pro X

Getting Started?

If you're new to your LabelTac® printer, please refer to our Getting Started Tutorial that goes over setting up your printer, installing drivers and printing your first label. You may also review our LabelTac® 4 Pro Unboxing Tutorial Video for a step-by-step tutorial on setting up your LabelTac® 4 Pro

Loading Print Ribbon

LabelTac® Pro X Ribbon Loading Tutorial Video

  1. Open cover by pulling both orange cover release tabs straight towards you. (The cover support will hold the cover open) Open the two ribbon access covers.
  2. Remove outer plastic bag from the ribbon, and unstick the blue ribbon ‘leader’ or ‘tail’ from the roll. (For new rolls)
  3. With the ribbon leader hanging from behind/under the roll, insert the ribbon onto the bottom ribbon spool so the flange is on the left hand side, then insert spool right-side first onto the ribbon supply hub (lower hub) and snap into place.
  4. Insert empty cardboard core onto the other ribbon spool, and insert spool onto the ribbon rewind hub (upper hub).
  5. Pull ribbon leader out, and then up and over the print head, and stick the ribbon to the core with tape or the leader adhesive.
  6. Turn the rewind hub/core until the leader is wound around the core, and the ribbon material fully covers the print head.
  7. Close the ribbon access cover, disengage the cover support by lifting it up and towards you, and gently close the top cover.

Loading Label Supply

LabelTac® Pro X Loading Label Supply Tutorial Video

  1. Open cover by pulling both orange cover release tabs straight towards you. (The cover support will hold the cover open)
  2. Pull apart the orange media supply holders in the back of the printer. Push in the media supply holder lock to lock them at their current position.
  3. Insert supply roll and release the media supply holder lock if engaged. The ends of the media supply holder should slide into the ends of your supply roll, and the material should spin freely.
  4. Spool out some supply, in between the orange alignment guides and out through the mouth of the printer.
  5. Using your fingers, adjust the alignment guides so they fit the width of the material. (But not too tight!)
  6. Close any remaining open doors or latches, and gently close the top cover.

Adjusting Print Mode (Continuous, Die-Cut, Black Mark)

  1. Navigate to your Start Menu
  2. Select Devices and Printers
  3. Right-click on your LabelTac® printer, then select Printing Preferences
  4. In the pop-up that appears, select the Stock tab
  5. Adjust the Type as needed (if using Die-Cuts please select Labels with Gaps, if using Black-Mark select Labels with Marks)
  6. Select Apply and then OK to save these changes

Adjusting Printer Settings (Darkness, Print Speed)

  1. Navigate to your Start Menu
  2. Select Devices and Printers
  3. Right-click on your LabelTac® printer, then select Printing Preferences
  4. In the pop-up that appears, select the Options tab
  5. Adjust the Print Speed and Darkness as necessary
  6. To save these changes, select Apply and then OK - These will be your new Default Settings

Additional Resources

Check Supply

  1. Confirm there is one endcap with the the labeltac logo and one blank endcap
  2. Clear the area around the printer of endcaps
  3. Check that the endcap with the logo is on the right hand side when facing the printer
  4. Switch the endcap out (preferably cnt w/ cnt and dc w/ dc)
  5. Re-clear the area of endcaps
  6. Flash Firmware
  7. Replace non-functioning endcaps

No Paper

  1. Check position of paper sensor
  2. Continuous calibration
  3. Flash Firmware
  4. Disable paper sensor
  5. Repair/Return

No Ribbon

  1. Check spool orientation (loaded correctly but encoder err: disable enc err; repair)
  2. Check ribbon color (white etc: disable ribbon sensor)
  3. Continuous calibration

Paper Jam

  1. Confirm die-cut supply loaded
  2. Confirm template size reflects loaded supply
  3. Enable continuous mode
  4. Driver reinstall

Port Open Error

Networking

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